Susan is our Dental Receptionist.
She brings her cheerful smile and ever-helpful personality every day to the practice to impress patients and make them feel welcomed.
She’s as sweet as they come and you’ll be glad you met her.
“Hi!
My name is Susan and I’m the Dental Receptionist at Walnut Hill Dental.
When you call our office, I’m the first person you’ll speak to.
I love to answer my patient’s questions and help them in every way I can.
I always let our patients know when they come into our office it’s not just a dental office.
It’s our dental home.
I decided to get into this field because I love to help people.
What makes me happy about this field is seeing our patients leaving happy and satisfied knowing that they had a wonderful experience here and meeting our great staff.
I’m proud to be part of this team because we do great things together.
Our team is always going the extra mile.
My hobbies are taking walks on the beach and watching the sun go down.
I collect coffee mugs and love spending time with my husband and kids.
I’ve been here at Walnut Hill Dental for one year and I’m glad to be part of this wonderful office.”
Ana D. is Dr. Tsibel’s right hand. It’s a good thing too, because when Dr. Tsibel is performing those special procedures, you want a good dose of Ana’s empathy and sincerity holding your hand all the way.
“My name is Ana Dominguez, RDA. I am a registered dental assistant with my A.A. degree from Los Angeles City College. I started to work on August of 1976 and I haven’t stopped working since. I haven’t felt the years go by. Maybe the key has been that I like my work. Since I started in this field, I have seen how dentistry has evolved through the years. I feel so lucky to be a part of this profession.
My favorite hobbies are dancing, yoga, and reading. I have been working at here since November of 1999. Previously I worked with Dr. Tsibel in the year of 1992. I look forward to meet with you and I will be here to take care of you.”
Ana N. is hard working and fast paced. But she always has time to talk to patients about their dental needs. Being bi-lingual really helps Ana connect with everybody. Having been smoke-free for 7 years now, she believes in encouraging patients to “kick the habit” and enjoys encouraging them toward better overall health. Ana is a strong and self-motivated team member.
“Patients are always important. I always cared about my teeth. That’s why I decided to get into the dental field. I enjoy educating patients for better oral health, advising them on how they can make it easy at home. I enjoy talking to patients. I enjoy what I do. I’ve been in dentistry for 15 years and have enjoyed the past six years at Walnut Hill Dental. My experiences there have been helpful in improving my life as a person and as a dental assistant.”
Johnny has been with us for 7 years now and is our comedian in the office. He’s never too busy to make everybody laugh or to put somebody at ease with laughter. In short, he’s the “class clown.” He’s also fixes everything in the practice and keeps our practice working like a precision watch. Johnny’s strengths are his calming ways with fearful children and adults, because deep down, he’s the biggest scaredy cat of all when it comes to dental treatment. His ability to relate to patient’s fears really helps people feel understood. It’s a boring day without Johnny in the office.
“I’ve been an assistant for 11 years and I love working with people and helping them work through their fears. Every day I have an opportunity to help someone and it’s gratifying for me!”
Erlinda is our Treatment-Coordinator, who says "I thank my mother for my interest in the dental field. From the ages of 3 to 5 my mother would often take me to work where she was a receptionist for a dentist who encouraged my curiosity. All through out my youth I had an appreciation for my own oral health. That appreciation grew to concern for the oral needs of others. I attended and completed Bryman's dental assisting program in 2001 and began my journey in dentistry!"
Elena: “I can recall that even at an early age I possessed a deep interest in medicine. I was always curious about the functions of the human body, and felt a genuine concern for the well being of people. The opportunity to obtain employment at Walnut Hill Dental was in essence the blending of both of my passions, medicine and its benefit to people. I am proud of the fact that for the passed 15 years as an employee of Walnut Hill Dental, I have been able to serve a vital role as the flue of the office. My contribution has been that of organizer, insurance biller, and general supervisor of daily operations as they relate to patient satisfaction. I receive fulfillment from the knowledge that the office is always well stocked, necessary supplies are readily available, and everything is where it belongs. This organization translates to a more efficient and confident staff, and ultimately patients receive exceptional service with minimal discomfort. My goals with regard to collections and insurance claims are similar. My first concern is always s that the patient is treated fairly, and that their respective insurance companies handle their claims appropriately.
My personal life is predominantly consumed with friends and family. I am fortunate to be the grandmother of three boys and one girl and the mother of twin daughters. On the weekends, there is never a shortage of physical and creative activities that I can share with my daughters and grandchildren. When by some unusual circumstances I become surrounded by silence, I do enjoy variety of ready materials, and cooking for my family.”
Hello, my name is Toni.
I have worked as a Registered Dental Assistant and X-Ray technician since 1981. When it was necessary, I was called to the front office to help patients understand, translate and complete their insurance paperwork to maximize their benefits. I got great pleasure doing this because I felt I was making a difference for them and for my employer. It also felt great challenging the insurance carriers to provide the coverage patients pay for. As a result of my long history and success doing that, I am now the Insurance Biller of Walnut Dental Hill and I am enjoying every minute of it. This is a wonderful place to work and I am very happy to be here.
In my leisure time, my hobbies are cooking, watching sporting events and being with my family.